Pricing and credits
1 credit per caption transcript, 2 per minute of AI transcription. Plans, extra credits, and when credits are charged.
One kind of credit pays for everything. A caption transcript costs 1 credit whatever the length. AI transcription costs 2 credits per started minute (a 30 second clip is 1 minute: 2 credits; a 22:10 video is 23 minutes: 46 credits). Everything else, reading, exporting, webhooks, is free.
Plans#
| Plan | Per month | Credits | AI transcription | Extra credits | Batch size | Transcripts kept |
|---|---|---|---|---|---|---|
| Trial | Free | 50 / month | Not included | Not available | 1 | 7 days |
| Starter | $19 | 2,000 / month | Included | $8.00 per 1,000 | 10 | 30 days |
| Pro | $49 | 6,000 / month | Included | $7.00 per 1,000 | 25 | 90 days |
| Scale | $149 | 20,000 / month | Included | $6.00 per 1,000 | 50 | 90 days |
- Monthly credits reset each billing period. Unused credits do not roll over.
- Extra credits: any amount from 1,000 to 100,000, 10% off from 10,000, 20% off from 50,000. They never expire and are used after the monthly credits.
- The trial is captions only. Any paid plan unlocks AI transcription, uploads and direct links.
- Every plan has the full API, webhooks, video discovery and MCP.
When credits are charged#
- Only when a job succeeds. While it runs the credits are held; a failed or cancelled job releases the hold and charges nothing.
- In
automode, 2 credits are held and 1 is charged when the video turned out to have captions. - Submitting a video your workspace already has a transcript for is free. A video someone else already transcribed is served from our cache instantly, at the normal price.
- Rate limited or rejected requests charge nothing.
Spend caps#
Pass max_credits on a job to cap what AI transcription may cost. The media is measured before any work; if it would cost more, the job fails with 402 BUDGET_EXCEEDED and nothing is charged. Without a cap a job may spend up to 240 credits (2 hours).
When credits run out#
Submissions fail with 402 INSUFFICIENT_BALANCE before anything is held. Buy credits or change plan on the Billing page; the new balance applies immediately. GET /v1/usage returns the same numbers the dashboard shows.