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Documentation

Tools
IntroductionHow it works, guides, and what you can transcribe.
QuickstartSubmit a link, wait for the job, export the transcript. Three requests.
AuthenticationAPI keys, scopes, Idempotency-Key and X-Request-Id.
JobsCreate, wait for, list, cancel and retry jobs.
TranscriptsThe transcript object and txt, srt, vtt, json exports.
BatchesUp to 50 videos in one request.
UploadsTranscribe your own audio and video files.
WebhooksGet called when a job or batch finishes; verify the signature.
ErrorsEvery error code, what it means and what to do.
Rate limitsSubmits, jobs in progress and reads per plan; the 429 response.
Pricing and credits1 credit per caption transcript, 2 per minute of AI transcription. Plans and extra credits.
SourcesYouTube, TikTok, your files and direct links: accepted URLs and modes.
MCPFind and transcribe videos from Claude, Cursor, Windsurf or your own agent.
OpenAPI SpecificationThe OpenAPI 3.1 spec for codegen and typed clients.
Claude CodeOne command adds TranscriptDock to Claude Code.
Claude DesktopAdd TranscriptDock as an MCP server in Claude Desktop's configuration file.
CursorAdd TranscriptDock as an MCP server in Cursor.
WindsurfAdd TranscriptDock to Windsurf so Cascade can find and transcribe videos.
OpenClawConnect TranscriptDock to OpenClaw autonomous agents.
19 results
Legal

Refund policy

When TranscriptDock refunds subscriptions, credit top-ups and caption blocks, and how to ask.

Purchases on TranscriptDock are processed by Paddle.com as merchant of record. This policy says when we refund; Paddle issues the refund to your original payment method. Effective 15 September 2026.

Subscriptions#

  • A new subscription can be refunded in full within 14 days of the first payment if you have used fewer than 10% of that period's credits.
  • Renewals are not refunded once the new period has started; cancel from the billing page before the renewal date to avoid the next charge. Cancelling keeps the plan active until the end of the paid period.

Purchased credits#

  • Unused credit purchases can be refunded within 14 days of purchase.
  • Credits that have been consumed by jobs are not refundable. A partially used purchase is refunded for the unused remainder.

Failed jobs#

You are only charged for jobs that succeed. A job that fails releases its reserved credits automatically; you do not need to request anything.

How to request a refund#

Email support@transcriptdock.com from your account email with the workspace email and the Paddle receipt number. We reply within 3 business days and, if approved, Paddle refunds within 5 to 10 business days depending on your bank.

Statutory rights#

Nothing here limits refund rights you have under the consumer law of your country.