Skip to content
Transcript Dock
Sign inStart free

Site menu

Transcript Dock
Start freeSign in

Documentation

Tools
IntroductionHow it works, guides, and what you can transcribe.
QuickstartSubmit a link, wait for the job, export the transcript. Three requests.
AuthenticationAPI keys, scopes, Idempotency-Key and X-Request-Id.
JobsCreate, wait for, list, cancel and retry jobs.
TranscriptsThe transcript object and txt, srt, vtt, json exports.
BatchesUp to 50 videos in one request.
UploadsTranscribe your own audio and video files.
WebhooksGet called when a job or batch finishes; verify the signature.
ErrorsEvery error code, what it means and what to do.
Rate limitsSubmits, jobs in progress and reads per plan; the 429 response.
Pricing and credits1 credit per caption transcript, 2 per minute of AI transcription. Plans and extra credits.
SourcesYouTube, TikTok, your files and direct links: accepted URLs and modes.
MCPFind and transcribe videos from Claude, Cursor, Windsurf or your own agent.
OpenAPI SpecificationThe OpenAPI 3.1 spec for codegen and typed clients.
Claude CodeOne command adds Transcript Dock to Claude Code.
Claude appAdd Transcript Dock as a custom connector on claude.ai, Claude Desktop or mobile.
CursorAdd Transcript Dock as an MCP server in Cursor.
WindsurfAdd Transcript Dock to Windsurf so Cascade can find and transcribe videos.
OpenClawConnect Transcript Dock to OpenClaw autonomous agents.
19 results
Legal

Refund policy

When Transcript Dock refunds subscriptions, credit top-ups and caption blocks, and how to ask.

Updated

Payments on Transcript Dock are processed by Stripe. This policy says when we refund; approved refunds go back to your original payment method through Stripe. Effective 15 September 2026.

Subscriptions#

  • A new subscription, monthly or yearly, can be refunded in full within 14 days of the first payment if you have used fewer than 10% of the plan credits granted so far.
  • Renewals are not refunded once the new period has started; cancel from Manage billing on the billing page before the renewal date to avoid the next charge. Cancelling keeps the plan active until the end of the paid period.

Purchased credits#

  • Unused credit purchases can be refunded within 14 days of purchase.
  • Credits that have been consumed by jobs are not refundable. A partially used purchase is refunded for the unused remainder.

Failed jobs#

You are only charged for jobs that succeed. A job that fails releases its reserved credits automatically; you do not need to request anything.

How to request a refund#

Email support@transcriptdock.com from your account email with the workspace email and the receipt or invoice number from your Stripe receipt email or Manage billing. We reply within 3 business days and, if approved, the refund reaches your account within 5 to 10 business days depending on your bank.

Statutory rights#

Nothing here limits refund rights you have under the consumer law of your country.